Gaming on Jililiv is about fun – nothing more. We believe responsible gaming can be a part of a happy, healthy life. On this page, you will find how to enjoy gaming within limits, where to get help, and how Jililiv supports you every step of the way.
We provide tools to help you stay in control of your gaming at all times.
Set a fixed amount to deposit daily, weekly, or monthly before you start. Once a limit is in place, it cannot be easily increased.
Set your own daily time limit for gaming. Once the limit is reached, jililiv will automatically send you a reminder.
You can temporarily suspend your account for any period from 24 hours up to 30 days. No bets or deposits are accepted during a break.
If you feel gaming is getting out of control, you can permanently close your account for anywhere between 6 months and 5 years.
Review your gaming history, spending patterns, and time spent playing. Understanding your own habits makes it easier to make better decisions.
Our trained support team is ready to help with any concerns. If needed, we can connect you with a specialist advisor.
Responsible gaming means treating gaming as a form of controlled entertainment – not a source of income or an escape from problems. At Jililiv, we believe gaming is enjoyable only when played mindfully, within set limits, and with a clear head.
Online gaming is growing rapidly in Bangladesh, making awareness of responsible gaming more important than ever. Jililiv goes beyond just setting policies – we stand by you with practical tools and real support.
The core pillars of responsible gaming are:
Building good gaming habits doesn't take much — just a little awareness. Here are some simple but effective tips to follow for responsible gaming on jililiv:
Before you start, decide how much you're willing to spend today. If you hit that amount, stop — no exceptions.
Set a timer before you start playing. Build the habit of stopping when your time is up.
Don't play when you're angry, upset, or under the influence of alcohol. A clear head always leads to better decisions.
"Maybe I'll win in the next round" — that thinking is dangerous. Take a break after a loss.
Don't let gaming be your only hobby. Keep up with other interests and social activities.
When you win, withdraw some of your winnings instead of putting it all back on another bet.
Many people don't realize when recreational gaming has turned into a problem. Watch out for the following warning signs:
If you notice three or more of these signs, please seek help. Visit jililiv's Help Center You can get free advice from our
Answer the following questions honestly about yourself. Check any that apply to you:
Log in to the Jililiv platform and set your limits directly from Account Settings. Our available limit tools are listed below:
| Limit Type | Duration | Time to Take Effect | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | Decreasing is immediate; increasing takes effect after 7 days |
| Loss Limit | Daily / Weekly / Monthly | Immediate | Decreasing is immediate; increasing takes effect after 7 days |
| Session Time Limit | Per Session | Immediate | Adjustable at any time |
| Break | 24 Hours – 30 Days | Immediate | Cannot be cancelled before the period ends |
| Self-Exclusion | 6 Months – 5 Years | Immediate | Cannot be cancelled before the period ends |
To set limits: Account → Settings → Responsible Gaming Go to or Help Center Contact us.
Self-Exclusion is a feature that lets you voluntarily block yourself from Jililiv for a set period of time. It is a serious step, and Jililiv treats it with full respect.
Self-exclusion period:
To activate Self-Exclusion Help Center's Let our support team know via email or type "SELF-EXCLUDE" in live chat. We'll take immediate action, no questions asked.
If you think a family member is gaming excessively, follow the guidance below:
If you are a family member of a Jililiv user and are concerned about them, please reach out to our Help Center Reach out to us. We will do our best to help.
You don't have to face it alone. jililiv and various organizations are here to help:
National Institute of Mental Health (NIMH), Dhaka
Kaan Pete Roi Helpline: 01779-554391
The mental health department of any public hospital
Remember, asking for help is not a sign of weakness – it takes courage. Jililiv is always here for you.
Responsible gaming at jililiv means more enjoyment. Play within your limits, stay safe, and keep gaming fun. Reach out to our Help Center anytime you have questions.
18+ Adults only · Responsible Gaming: Our Commitment